You can return your order within 60 Days from the date of delivery. Please see our Return Policy for terms and conditions.
How do I return my order?
To start a return, please fill out our return form found HERE. Please include the reason for the return request and order number. If your return is accepted, we’ll provide you with a return shipping label*.
*Charges may apply.
When will I receive my refund?
Please allow us up to 2 business days from the date your order was delivered at our warehouse location to process your refund*.
Additionally, can take up to 3 to 5 business days for your refund to appear in your account once processed.
Please note that delivery times back to our warehouse can vary depending on the country you're from and the shipping carrier you choose when returning your item(s).
If you need to get in touch with Customer Support team about your return, please include in your message:
*All returns are inspected upon arrival following our Return Policy guidelines.
Can I change my order for a different item?
Unfortunately, we currently do not offer exchanges. However, you may return your order following our Return Policy for a refund. You are then welcome to place a new order for the item you are interested in.
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